Your Questions About Claim For Compensation Letter

Robert asks…Can she claim ?????.....?My friend bought a goodfella's cheese pizza and she cooked it for the correct time and when she took it out she let it cool and ate it but because the cheese is so thin it gave her 1st degree burns on her lip and she had to go to hospital and it was very sore for days.When she went wrote to the company they wrote a letter back saying they need proof so she sent a doctors report and now they won't get back to her and they don't sell those pizzas anymore.But

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